- Business Address: We operate remotely in North America with warehouses in the United States, Canada, and China.
- Store Hours: Monday-Friday | 9:00am-9:00pm (EST)
- Customer Service: Support@tayys.com
- Returns Desk: Returns@tayys.com
- Standard Shipping: 7-14 business days. (Excluding weekends)
- Express Shipping: 4-8 business days. (Excluding weekends)
- Delivery: Wholesale package, not retail.
- Ordered 2+ Items: Shipped in separate packages.
- ETA - Please expect 2-3 weeks for delivery depending on your location.
Your tracking number will be automatically sent via email 1-3 days after processing is complete. You can track your packages on the websites below. Please check your junk/spam folder if you can't find your tracking number 1-week after you placed your order.
United States Customers: www.USPS.com
Canadian Customers: www.CanadaPost.ca
Rest of World Customers: www.DHL.com